Refund policy

At Baa Creation, every saree is carefully checked before dispatch to ensure that you receive the product you ordered and that it meets our quality standards.

Returns & Exchanges

We do not offer routine returns or exchanges for change of mind, personal preference, colour preference, or any other reason after an order has been confirmed.

In Case of an Order Issue

If you receive an incorrect, damaged, or otherwise problematic product, please contact us within 24 hours of delivery with your order details, photographs/videos, and the parcel-opening video.

Parcel Opening Video

For your protection, we strongly recommend recording a continuous, unedited video while opening the parcel, starting from the sealed package and continuing until the product is completely opened. This helps us properly verify and resolve any genuine issue.

Refunds

Refunds are not provided for change of mind or personal preference. If an issue with an order is found to be genuine and is verified by our team, Baa Creation will review the matter and provide the appropriate resolution in accordance with the applicable policy and law.

For any concern regarding your order, please contact our team promptly. We are always happy to assist you.